Terms & Conditions

All users of Commuty’s site must respect certain ethical and safety rules. This charter lays out the responsible behaviour that users must adopt, which entails respecting the rules of good conduct, of safety with regard to other users, and of the highway code.

This charter applies to all users of Commuty, whether they are drivers or passengers. Commuty’s success depends on the good will of each individual and their respect of this charter. We would therefore ask you to duly take note of it.


Commuty users are fully responsible for their actions and behaviour. By subscribing to this service, each user attests that he is at least 18 years old. Registering with Commuty is prohibited for minors.

Commuty cannot, in any case, be held responsible for any incident or damage which a carpool member could suffer through the use of this site.

Commuty cannot be held responsible for any lateness or absence of a passenger or a driver in the framework of a journey undertaken through using this site’s services.

The specific action of carpooling is not organised by Commuty, but results exclusively from an arrangement between the driver and passengers.

If Commutys’s responsibility had to be invoked, Commuty reserves the right to point out the failure to observe this charter by the said users. Any possible lawyer’s fees or indemnities required from Commuty would thus be covered by the failure to observe this charter.


Commuty users are responsible for the correctness and comprehensiveness of the information provided, including information enabling interaction with other users. Commuty and associated organizations cannot be held responsible for any information provided by Commuty users.

Commuty members also undertake to modify any information on Commuty’s site according to any change which could directly or indirectly concern the smooth running of carpooling relationships.

Finally, every carpool member must inform the passenger(s) or the driver(s) of any change in their schedules which could have a direct effect on the journey(s) made.



Users undertake to only use Commuty for the specific service of putting people wishing to make the same journey in contact with each other. Users undertake, particularly, not to use the site illegally, for harassment, intimidation or slander, in a manner which is detrimental to the private life of a third party, in an abusive, harmful, vulgar, obscene manner, or more generally, with reprehensible aims or in any manner which could damage the rights of a third party.

Highway code and safety

The driver undertakes to respecting the highway code of every country where he will partake in carpooling.

The driver will take no risks at the wheel and will not take any dangerous substance which could alter his capacity to drive vigilantly and completely safely.

The vehicle owner undertakes to keep up-to-date concerning safety regulations relative to servicing in the vehicle’s country of registration.


The driver must be able to present his papers immediately to a user if so requested (car paperwork, insurance and driving licence). In the same way, passengers must be able to present immediately a document proving their identity to the driver if so requested. Both parties undertake to not transport any illegal, dangerous or forbidden substance during the common journey.


There is no insurance problem for practising carpooling,indeed, all car owners possess obligatory insurance which covers third parties (any passenger in their vehicle). However, if the driver requests a payment from the passengers, he must ensure that the payment is not greater than the real costs of vehicle use for the given journey (see Costs linked with carpooling).

In a case where the driver wishes to leave the wheel to one of the passengers, over a long journey, for example, he must check that his policy does not contain an exclusive driver clause. In fact, certain guarantees are agreed to where the vehicle is only driven by the driver named in the policy (and often by their spouse). In this case, if the occasional driver causes an accident, it will be the insurance holder who will be penalised by a car insurance surcharge.

In all cases, Commuty strongly advises vehicle owners to inform their insurance provider of their carpooling activities.


The vehicle owner undertakes to keep the interior of the vehicle reasonably clean, so as not to inconvenience the other carpool members during their journey. In the same way, each participant must be clean at the beginning of the journey.


Carpool members undertake to respect the preferences of individuals and of reaching agreement if the case arises, on the arrangements made, at the time of making contact on Commuty’s site. They also undertake to remain polite to each other and to respect the vehicle and any other material at their disposal.


For the smooth running of the service and practical use of Commuty, all members undertake to respect the times fixed and to inform other members of any lateness or modification to the journey.

Costs linked with carpooling

Payment of transport costs between carpool members must be arranged and finalised before departure.

Commuty provides a cost calculator on its site. These cost calculations do not represent any obligation for carpool members, who are free to fix their own costs. However, Commuty would advise users to remain within amounts that do not exceed costs which are really sustained. Commuty’s cost calculations can in no case serve as a basis for any commercial activity linked to carpooling.

Any payment exceeding the real costs of use must be indicated to the insurance company of the vehicle owner, so as to avoid any difficulties in the future, notably at the time of a road accident.

Accepting the Commuty Charter

By ticking “I accept the charter”, the user accepts all the terms defined in this charter.

Commuty reserves the right to modify this charter, and in these circumstances would inform all users registered on Commuty’s site.

In a case of the failure to observe this charter, Commuty reserves the right to close the account of a user and to ban them from any future access.

Users undertake to inform Commuty of any violation of this charter on the part of another user with whom they have been in direct contact, by mail.

The company project-owner, Commuty, is not subject to any liability for any incident which may occur in the course of a journey (accident, theft, loss of objects, lateness, cancellation...).

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